Customer reviews
Three decades of fixing water, repairing vacuums, and earning trust one Magic Valley household at a time.
“Our well water was destroying every appliance in the house. Sawtooth tested it, walked us through the options without any pressure, and installed a Kinetico softener and RO the same week. Coffee tastes better, dishes come out clear, and the install was spotless.”
Brenda K.
Twin Falls, ID · Water Treatment
April 2026
“I came in expecting to drop $300 on a new vacuum. The tech opened mine up, showed me a belt and a clogged hose, and had it running like new in twenty minutes for under fifty bucks. Honest people. That's why we keep coming back.”
Mike D.
Jerome, ID · Vacuums
March 2026
“Called Monday morning about a softener that wasn't regenerating. They were out by Tuesday afternoon, diagnosed a stuck valve, and fixed it on the spot. No upsell, no drama. The same tech who installed it 6 years ago answered the phone.”
Sandra L.
Kimberly, ID · Service & Repair
February 2026
“We were quoted almost double by a Boise outfit. Sawtooth came in, did a real water test, and recommended a smaller system that actually fit our usage. Saved us money up front and on salt every month.”
Carlos R.
Filer, ID · Water Treatment
January 2026
“I bought a Riccar from them three years ago and it still picks up like the day I brought it home. Just had it in for a tune-up — twenty minutes, brushed it out, swapped a belt. These folks know what they sell.”
Jen P.
Buhl, ID · Vacuums
December 2025
“Whole-house filter plus a softener. The crew laid down floor protection, ran the lines clean, and showed us how to bypass it if we ever need to. We've recommended Sawtooth to three neighbors so far.”
Tom & Linda H.
Twin Falls, ID · Water Treatment
November 2025
“Old SEBO that's been with us forever. Other shops told me it was dead. Sawtooth tracked down the part, rebuilt the motor, and now it runs quieter than a new one. They actually fix things instead of selling you new ones.”
Greg W.
Gooding, ID · Service & Repair
October 2025
“Free water test, free quote, no high-pressure sales. They explained exactly what each piece of equipment did and let us pick what made sense for our budget. Install was clean and on time.”
Amanda S.
Burley, ID · Water Treatment
September 2025
“Walked in not knowing the difference between any of the brands. The salesperson actually asked about our pets, our floors, our stairs — then handed me one vacuum and said this is the one for you. Best vacuum we've ever owned.”
David M.
Twin Falls, ID · Vacuums
August 2025
Free estimate. Honest answers. The same techs answer the phone every time.