Privacy Policy — Sawtooth

Sawtooth (“we”, “us”) respects your privacy. This policy explains what we collect when you use our website or contact us, how we use it, and the choices you have.

What we collect

Contact information you submit through forms on our site — name, phone number, email, service address, and any details about your project.
Account information if you create a customer portal account — email and authentication tokens.
Service records related to work we perform for you — equipment, job photos, invoices, and payment history.
Basic technical data like browser type and pages visited, used to keep the site working and improve it.

How we use it

To respond to your inquiry and schedule service
To deliver, invoice, and follow up on the work we perform
To send transactional messages (appointment confirmations, receipts)
To keep our records and comply with tax and warranty obligations

We do not sell your personal information. We do not share it with third parties for marketing.

Who can see it

Information you submit is stored in our secure backend and is only accessible to authorized Sawtooth staff. We use reputable third-party services (hosting, database, email delivery) under confidentiality agreements to operate the site.

Cookies

Our site uses essential cookies for authentication and session management. We do not use third-party advertising cookies.

Your choices

You can request a copy of, correction to, or deletion of your personal information by emailing us at info@sawtoothinc.com.
You can opt out of non-essential messages by replying STOP to a text or unsubscribe link in an email.

Children

Our services are intended for adults. We do not knowingly collect information from anyone under 13.

Changes

We may update this policy from time to time. Material changes will be posted on this page with a new “Last updated” date.

Contact

Questions? Reach us at info@sawtoothinc.com or (208) 733-2504.