Sawtooth was founded in 1993 on a simple idea: the Magic Valley deserves a water and vacuum shop that picks up the phone, stands behind what it sells, and is still here next year when something needs service.
30+
Years in business
5
Counties served
1
Family at the helm
3
Vacuum brands serviced
Our story
When Sawtooth opened in Twin Falls in 1993, the choice for water treatment and quality vacuums in the Magic Valley was either drive to Boise or settle for whatever the big-box store had on the shelf. We started Sawtooth to give our neighbors a third option — a local shop that actually knew the products, serviced what it sold, and could be trusted to do the job right the first time.
Three decades later, that’s still the whole pitch. We’re family-owned, factory-trained, and we still answer the phone ourselves. The water in the Magic Valley is hard, the soil tracks into every house, and the people who live here deserve equipment built to handle it — plus someone they can call when it needs service.
What we stand for
The people who answer the phone are the same people who’ll be at your house. No call centers, no scripts.
We don’t just stock Riccar, SEBO, and Simplicity — we’re trained to repair them down to the motor.
If you don’t need it, we’ll tell you. If a repair beats a replacement, that’s the recommendation you’ll get.
Three decades of business in a small valley only happens one way — by treating every customer like a neighbor.
Milestones
1993
Founded in Twin Falls as a small, family-run water treatment and vacuum shop.
2000s
Earned factory authorization to sell and service premium vacuum brands built to last decades.
2010s
Grew service coverage across the Magic Valley, Wood River Valley, and into southeast Idaho — now 11 counties strong.
Today
Still locally owned, still factory-trained, still picking up the phone ourselves.
Where we work
Based in Twin Falls, on the road across 11 Idaho counties — from the Magic Valley to the Wood River Valley and into southeast Idaho. If you’re in the region, we can get to you.
Twin Falls
County, ID
Jerome
County, ID
Cassia
County, ID
Minidoka
County, ID
Gooding
County, ID
Lincoln
County, ID
Blaine
County, ID
Camas
County, ID
Elmore
County, ID
Power
County, ID
Bannock
County, ID